Accessibility Statement for Gardeners Dalston Services

We at Gardeners Dalston are committed to ensuring that our Dalston gardening services are available and usable by everyone, including people with disabilities. This accessibility statement describes how our gardeners in Dalston strive to meet inclusive design standards, the measures we take to provide an accessible online and in-person experience, and how we support customers across the local area. Our goal is to remove barriers so that all residents seeking garden services in Dalston can access our information and services.

Our approach follows recognised best practices for accessibility. We aim for WCAG 2.1 AA compliance across digital interfaces that represent Gardeners Dalston and to apply the same inclusive mindset in the field. This includes accessible scheduling information, clear signage for site visits, and staff training so visits from Dalston gardeners are welcoming and well-communicated to everyone.

Screen-reader support is central to our digital accessibility work. Pages and documents provided by our team are structured with semantic headings, meaningful link text, and ARIA where appropriate to help assistive technologies describe content clearly. We also test with common screen readers to ensure that content about garden maintenance, planting plans and service descriptions is understandable for non-visual users.

We prioritise keyboard navigation so that people who cannot use a mouse can still interact with booking forms, service descriptions and FAQs. Keyboard focus states are visible and logical, and interactive elements follow a predictable tab order. For those using assistive keyboards or switch devices, our aim is to make gardeners in Dalston reachable with the fewest steps possible.

To deliver this we maintain a set of features, including:

• Consistent page structure for easier navigation
• High contrast text and scalable fonts to support low-vision users
• Clear labels and forms for booking and enquiries
• Alternative text for all images and accessible media controls

We also provide guidance to our field teams so that physical appointments with Dalston gardening services consider mobility, sensory and cognitive needs. This includes advance information about site access, placement of tools and equipment to avoid hazards, and options for a quieter service experience where required. Our gardeners Dalston crew are trained to communicate clearly and to offer alternatives if a standard approach is not suitable.

We are continually improving. Regular accessibility audits and user testing help us find and fix issues that affect people with disabilities. When new features are added to our pages or when we refine how we present garden services in Dalston, accessibility checks are part of the process. Inclusive design is an ongoing commitment rather than a one-off task.

If you experience any accessibility barriers while using information about our Dalston gardening services or interacting with our team, please let us know so we can investigate and act. We welcome reports about anything from website text size and colour contrast to difficulties encountered during a site visit by our gardeners in Dalston. Please provide as much detail as you can about the issue and your preferred way for us to respond.

For accessibility requests related to in-person support, booking adjustments, or alternative formats of documents, contact our team through the channels you normally use to reach Gardeners Dalston. We will acknowledge receipt and aim to provide a response and reasonable adjustments promptly. We appreciate your help in identifying issues and in improving accessibility for all users across the Dalston area.